Libredesk
Self-hosted customer support desk with a shared inbox for a team.
- Replaces
-
Paid customer support desk services, such as Zendesk.
All open-source alternatives to Zendesk
- Difficulty
-
Difficulty: Medium
3 services (2 database or broker: postgres, redis), 4 volume mounts, no env values to set, no elevated host access. Heuristic score 5 of 11: medium. A source checkout is needed, so the rating is at least medium.
- Stack
Go (language), PostgreSQL (database), Redis (database)
- Deployment
docker_compose
- Requirements
Not stated.
- License
-
AGPL-3.0(OSI-approved open source)Read from github.com/abhinavxd/libredesk/blob/5668a2a/LICENSE
- Business model
-
Unknown
The README at the pinned commit does not state a business model, so it stays unknown.
Source: github.com/abhinavxd/libredesk/blob/5668a2a/README.md, read on .
- Repository
GitHub stats
- Stars
- 3,062
- Forks
- 320
- Open issues and pull requests
- 120
- Last push
- 2026-10-22
- Latest release
- v2.9.0
- Released
- 2026-10-22
From the GitHub API on . These numbers are a snapshot, not live. GitHub detected the license as AGPL-3.0.
Compose file
services:
# Libredesk app
app:
image: libredesk/libredesk:latest
container_name: libredesk_app
restart: unless-stopped
ports:
- "9000:9000"
environment:
# If the password is set during first docker-compose up, the system user password will be set to this value.
# You can always set system user password later by running `docker exec -it libredesk_app ./libredesk --set-system-user-password`.
LIBREDESK_SYSTEM_USER_PASSWORD: ${LIBREDESK_SYSTEM_USER_PASSWORD:-}
networks:
- libredesk
depends_on:
- db
- redis
volumes:
- ./uploads:/libredesk/uploads:rw
- ./config.toml:/libredesk/config.toml
command: [sh, -c, "./libredesk --install --idempotent-install --yes --config /libredesk/config.toml && ./libredesk --upgrade --yes --config /libredesk/config.toml && ./libredesk --config /libredesk/config.toml"]
# PostgreSQL database
db:
image: postgres:17-alpine
container_name: libredesk_db
restart: unless-stopped
networks:
- libredesk
ports:
# Only bind on the local interface. To connect to Postgres externally, change this to 0.0.0.0
- "127.0.0.1:5432:5432"
environment:
# Set these environment variables to configure the database, defaults to libredesk.
POSTGRES_USER: ${POSTGRES_USER:-libredesk}
POSTGRES_PASSWORD: ${POSTGRES_PASSWORD:-libredesk}
POSTGRES_DB: ${POSTGRES_DB:-libredesk}
healthcheck:
test: ["CMD-SHELL", "pg_isready -U ${POSTGRES_USER:-libredesk} -d ${POSTGRES_DB:-libredesk}"]
interval: 10s
timeout: 5s
retries: 6
volumes:
- postgres-data:/var/lib/postgresql/data
# Redis
redis:
image: redis:7-alpine
container_name: libredesk_redis
restart: unless-stopped
ports:
# Only bind on the local interface.
- "127.0.0.1:6379:6379"
networks:
- libredesk
volumes:
- redis-data:/data
networks:
libredesk:
volumes:
postgres-data:
redis-data:
From the app's own repository: github.com/abhinavxd/libredesk/blob/5668a2a/docker-compose.yml.
Compose file from abhinavxd/libredesk, used inside a checkout of that repository (documented setup B).
Install
- Docker with the Compose plugin and git (github.com/abhinavxd/libredesk/blob/5668a2a/README.md)
A host with Docker, the Docker Compose plugin and git. This entry needs a checkout of the project repository.
- Get the source at commit 5668a2a (github.com/abhinavxd/libredesk/blob/5668a2a/README.md)
git init libredesk cd libredesk git remote add origin https://github.com/abhinavxd/libredesk.git git fetch --depth 1 origin 5668a2a2c503b9304404d8f3620131b2990cbb99 git checkout FETCH_HEAD - The compose file in the checkout: docker-compose.yml (shown here for reading) (github.com/abhinavxd/libredesk/blob/5668a2a/docker-compose.yml)
Use the compose file shown above.
- Copy config.sample.toml to config.toml (github.com/abhinavxd/libredesk/blob/5668a2a/README.md)
cp config.sample.toml config.toml - What the compose file check ran with (github.com/abhinavxd/libredesk/blob/5668a2a/README.md)
The compose file check ran in a checkout of abhinavxd/libredesk at 5668a2a2c503b9304404d8f3620131b2990cbb99 (a sparse checkout: only the top-level files), after config.sample.toml was copied to config.toml. The README tells the reader to download docker-compose.yml and config.sample.toml, copy the sample to config.toml, edit it and run docker compose up -d.
- Start it (github.com/abhinavxd/libredesk/blob/5668a2a/README.md)
docker compose up -d - Open the app (github.com/abhinavxd/libredesk/blob/5668a2a/docker-compose.yml)
Open http://localhost:9000. The compose file publishes host port 9000 for the app service. The README says to open this address and log in as the System user.
Compose file check: config_ok on 2026-10-22.
Gotchas and maintenance
Gotchas
- Some images use the latest tag or no tag. Images without a pinned version: app: libredesk/libredesk:latest. A later pull can get a different version. (github.com/abhinavxd/libredesk/blob/5668a2a/docker-compose.yml, checked 2026-10-22)
- The compose file publishes host ports. Host ports: 9000 (app), 127.0.0.1:5432 (db), 127.0.0.1:6379 (redis). A port without a host address listens on all host network interfaces. (github.com/abhinavxd/libredesk/blob/5668a2a/docker-compose.yml, checked 2026-10-22)
- The compose file mounts host folders. Host paths mounted into containers: ./uploads at /libredesk/uploads (app), ./config.toml at /libredesk/config.toml (app). (github.com/abhinavxd/libredesk/blob/5668a2a/docker-compose.yml, checked 2026-10-22)
Signals
- Open issues and pull requests: 120
- Last push: 2026-10-22 (0 days before this page was built)
- Latest release: v2.9.0 on 2026-10-22 (0 days before this page was built)